World Travel School

AUTOMATED AIR RESERVATIONS – APOLLO-AMADEUSDESCRIPTION: 

Become proficient in the automation systems used by airlines and their authorized agents. Learn and practice the basic functions of Apollo/Amadeus® as used by travel professionals to plan and book air travel.  Create multiple PNRs (Passenger Name Records) as you master the basics of booking and maintaining your clients’ air travel. Exercises  will improve your proficiency and efficiency. Hands-on simulation of Apollo/Amadeus® in conjunction with the online tutorial. OBJECTIVES: Upon successful completion of this course, you will be able to demonstrate proficiency in the following areas:  Encode and decode city/airport and airline codes  Display, interpret and sell from Availability Displays  Create, file, modify, change and cancel PNRs using mandatory and supplemental or optional fields 

GRADING CRITERIA: Successful completion of all Reviews, Exercises and Exams. COURSE OUTLINE: Each lesson includes an online Review and Exercise to increase application skill. 

Lesson 1 Introduction 

Lesson 2 Overview of GDSs 

Lesson 3 Information Systems Within Apollo/ Amadeus® 

Exam Lesson 4 Availability and Sell 

Lesson 5 Itinerary Field 

 Lesson 6 Summary and  Exam 

Lesson 7 Mandatory Fields 

Lesson 8 Seats 

COURSE ACTIVITIES AND ASSIGNMENTS: The maximum time to complete this course will be sent to you by your instructor. This automated course has 4 exercises, 8 reviews and 4 exams. This course is time-consuming as you utilize a simulated automated reservations system as well as the lessons. Plan to use your Quick Reference to help you memorize the entries. Each assignment takes 1 to 3 hours. We recommend that you complete 2 assignments per week, which will require 3 to 6 hours of work per week.