Course Description

COURSE TITLE: THE CRUISE MARKET DESCRIPTION: Earn great commissions by booking cruises, one of the fastest growing segments of the travel industry. Learn the basics of the cruise product, cruise classifications, destinations, types of cruises, print resources and non-automated reservations procedures. Identify your clients' needs and preferences, learn the variables that are available in cruising and select and book the right cruise for any given client. 

OBJECTIVES: Upon successful completion of this course, you will be able to: 

•Answer typical client questions about cruising •Determine cruise benefits •List and explain four types of cruises

 •Describe three types of special-interest cruises

 •Identify major North American cruise areas 

•Demonstrate familiarity with embarkation points, ports-of-call and attractions in each cruise area 


Typical shipboard activities 

Shore excursions 

Ship facilities 

Ship crew 

•Analyze any given cruise vacation, cruise line or ship regarding price, inclusions, specialties and ambience 

•Name and interpret information from at least four major cruise publications, including websites and brochures 

•Demonstrate steps to sell and book a cruise •Utilize online cruise resources to assist in recommending the right cruise for your client 


 Successful completion of all Stop, Review and Applies, Try It, and Exam. 

COURSE OUTLINE: Each lesson includes an online Review (Stop, Review and Apply) as well as at least one Challenge that requires independent research and application. Lesson  1 -  The Cruise Product

 Lesson  2 -  The Cruises Product 

 Lesson  3 -  Types of Cruises

  Lesson  4 -  Cruise References and Resources 

Lesson  5 -  Cruise Reservations and Sales Lesson  6 -  Review Exam The maximum time to complete this course will be sent to you by your instructor

 The course includes 13 Try It, 5 reviews, and 1 exam. All reviews, challenges and the exam are submitted electronically to your instructor with results returned via email.

Travel Instructor D Ertuly

Desiree Ertuly is an industry leader. She has formal education a BS degree Bachelor of Science degree in Business Administration, a Masters of Management degree and a MBA.  She have been in the travel industry over 15 years.  10 years corporate travel 5+ years in leisure.  She have worked as a luxury consultant for a Virtuoso agency.  She worked for Silversea Cruiseline, British Airways, BCD Travel, Orbitz for business and prior to that in management at the Marriott Newark airport.  Her combined experience makes her a great candidate to teach travel.

Cruise Curriculum

Taught by Account Managers

    1. Azamara

    2. Carnival

    3. Norwegian

    4. Oceania

    5. Princess

    6. Regent

    7. Royal Caribbean

    8. Silversea

  • $199.00
  • 8 lessons
  • 0 hours of video content

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